About Spin Palace

With almost two decades of existence, the Spin Palace Casino stands as one of the most longstanding online casinos out there. Since its establishment in 2001, it has been catering to South African players, providing a fully Portuguese website. Offering an extensive collection of casino games and betting options, with over 600 games and more than 20 sports categories, Spin Palace Casino shines particularly bright with its remarkable selection of slot machines.

Spin Palace is highly favored by gambling enthusiasts, and, like other first-generation casinos, it provides its own gaming software developed by Microgaming. Microgaming, one of the top companies in the online casino gaming industry and a leader in the creation of slot machines with massive progressive jackpots, ensures that Spin Palace Casino maintains a solid reputation.

However, players' favorite option is also available, which is to play directly on the website without having to download the software. On the site, you can enjoy all the games offered by the casino and play for free at any time.

Available in multiple languages, the website brings together users from Europe, Asia, the Americas, and Australia. In South Africa, Spin Palace South Africa provides users with Portuguese support, an account that utilizes the South African real for deposits and withdrawals, and convenient payment methods. It can be said that Spin Palace is internationally renowned for offering its users a complete casino experience. There, you will find games such as blackjack, poker, roulette, baccarat, craps, scratch cards, among others. Read our comprehensive review of Spin Palace below before registering and discover what awaits you!



Security

Ensuring the security and trustworthiness of a website is paramount when dealing with personal and financial data online, a fact that holds true for everyone. Prior to engaging in any online transaction or registration that requires sharing personal information, it is vital to verify the website's credibility and ensure its safety measures.

Our evaluations of online casinos take into account safety factors and other basic aspects that a casino and gambling site must have to be considered reliable and secure for users. Below, you will find all the aspects that we consider during our evaluation. To learn more about our research process and analysis of casinos, please refer to our page on trustworthy online casinos.

  • The website must possess a license in order to operate as an online casino.
  • The website should employ well-known gaming software.
  • The website should incorporate technologies to ensure user safety, such as an SSL security certificate.
  • The website must be regularly assessed by independent auditing firms, which test and evaluate whether the games are being operated through a random number generator.
  • The website should have positive reviews from users regarding customer service and payment policy.


Is Spin Palace reliable?

Spin Palace is a long-standing online casino, having been a part of the online gambling industry since 2001. This in itself ensures that the casino provides a trustworthy and secure gaming experience. If it had offered a poor or dishonest experience, it would have been out of the market a long time ago. Its enduring presence is a testament to its commitment to providing excellent service and maintaining a reputation for reliability.

The casino is owned by Bayton Ltd. and Baytree Ltd., both part of the CityViews Group, and are registered in Malta. Malta Gaming Authority and Kahnawake Gaming Commission licenses enable the companies to operate online casino games. These details are prominently displayed in the casino's footer on the homepage.

Spin Palace exclusively features games from Microgaming, which could be seen as either positive or negative, depending on your perspective. On one hand, this ensures that the games are 100% secure and fair, as Microgaming designs them using a Random Number Generator (RNG) and they are all audited by reputable companies to guarantee their impartiality, which is fantastic. On the other hand, it's possible that you already have some favorite casino games from other providers, and if they are not from Microgaming, they will not be available at Spin Palace.

However, the company's online reputation is far from satisfactory. In gaming forums and reputable foreign websites dedicated to online gambling, Spin Palace does not enjoy a positive reputation. Several users even take to social media platforms to share their negative experiences at the casino or seek assistance with their issues. Regrettably, the casino has not bothered to respond to them. Given its long-standing presence in the industry, it appears that Spin Palace has yet to grasp the significance of maintaining a strong online reputation, which is truly unfortunate.

The primary grievances revolve around the inefficiency of customer support, the sluggishness of withdrawal processing, or outright denial of withdrawals. It is worth noting that this is not uncommon among online casinos, but they should always strive to address users' concerns and issues and never refuse assistance. Customer satisfaction is of utmost importance, and online casinos should make every effort to ensure a seamless and satisfactory experience for their users.



Is Spin Palace safe?

Spin Palace adheres to our licensing and auditing requirements. It is worth noting that it undergoes audits conducted by eCOGRA. However, it does not provide any tangible proof to verify the accuracy of this information, which could potentially be outdated.

When it comes to user safety measures, our website employs 128-bit SSL (Secure Socket Layer) digital encryption to ensure that your personal and financial information remains secure and out of the reach of unauthorized individuals. Furthermore, we are dedicated to adhering to internet security standards to safeguard all online transactions made by our valued users.

If you're in search of the finest and least complicated casino experiences, be sure to explore our comprehensive guide on top-notch online casinos. Take your pick from the highest-rated casinos meticulously assessed by our team. Rest assured that you'll find a wide array of options that are both rewarding and hassle-free. Visit us now and embark on an exciting gambling journey like no other!



Spin Casino's Bonuses and Promotions
Welcome bonus
€1000

Use bonuses

Welcome bonus
€1000

Use bonuses

Welcome bonus
€1000

Use bonuses

Welcome bonus
€1000

Use bonuses

Welcome bonus
€1000

Use bonuses

 
 

Use bonuses

Types of game quantity

If you're looking to experience a wide range of casino games, Spin Palace could be an excellent choice for you. With a little bit of everything, this casino offers an impressive collection that few others can match: over 600 games, not to mention the sports betting and live casino options that are also accessible from South Africa. Spin Palace truly has it all, making it a top destination for casino enthusiasts.

The Microgaming brand features a wide array of renowned progressive game titles that come with the chance to win life-changing jackpots. In addition to the slot machines, players can also try their luck with various table games and card games, such as online craps, baccarat, and roulette. All the games offered on either the website or the downloadable software can be accessed and played for free, making it an excellent choice for those seeking risk-free entertainment.

If you choose to utilize the casino software, it can be installed on all PCs or Mac computers. Alternatively, players can access and play instantly without downloading through the casino website. For users who enjoy playing on the go, the games are tailored for mobile devices, giving you the freedom to take the game wherever you please.

At Spin Palace, the live casino is powered by Evolution Gaming, a prominent player in the realm of casino game developers. Within Spin Palace, you will come across an array of entertainment and betting options, ensuring a remarkable gambling experience.

  • Football and other sports betting are highly popular among South African players.
  • Slot machines, video slot machines, and jackpots.
  • Table games, such as roulette, blackjack, video poker, and baccarat.
  • Online scratch cards.
  • Live casino.

The casino features the following game providers.

  • Microgaming
  • Evolution Gaming


Slots and jackpots

Prepare to be amazed by the astonishing selection of slot machines at Spin Palace Casino! This gaming destination truly sets itself apart with its unparalleled variety. If you're a fan of slot games, you won't want to miss out on exploring the extensive collection at Spin Palace. And who knows, with a stroke of luck, you could even hit the jackpot on one of their progressive machines, winning a life-changing sum of money!

Roulette

There are numerous choices available for playing online roulette at Spin Palace Casino. You have the option to enjoy video games or even place bets in the live casino, which we will discuss further below, later in this article.

Blackjack

At Spin Palace, you'll discover a wide selection of over 20 online blackjack games to enjoy, making it the perfect destination for fans of the world's second most popular card game, second only to poker. If you desire an even more immersive experience, you can opt to play in our live casino, where you'll be greeted by real dealers.

Poker

Spin Palace exclusively offers video poker games, but if you're a fan of this genre, the variety is extensive, and it's definitely worth checking out. Unlike most casinos, Spin Palace provides an impressive selection of over 20 online video poker games, ensuring there's something for every player's preference. Additionally, for those seeking a more interactive experience, the casino even offers the opportunity to play Texas Hold'em in their live casino. Take a moment to explore these exciting video poker options and discover the thrill of Spin Palace's diverse gaming offerings.

Sports betting

Spin Palace Sports is a division of Spin Palace solely focused on sports betting. This division offers various promotions and exclusive bonuses designed specifically for bettors. Upon entering, users can explore the extensive range of sports provided by the site, including popular options such as football, American football, tennis, handball, basketball, and volleyball. It's worth noting that all betting operations are conducted in English, which is typical for large-scale websites catering to a global audience.

At Spin Palace, you have the option to sort bets by leagues, and in football betting, you'll find the South African league and regional tournaments. Live betting is currently not offered on our platform.

Data

Craps, also known as online dice, is an immensely popular and renowned casino game. Undoubtedly, you have witnessed its portrayal in movies where characters triumphantly toss the dice onto the table, securing their wagers. If you have yet to delve into the world of online dice, peruse our comprehensive guide on how to play craps and seize the opportunity to immerse yourself in one of the most timeless and iconic games the casinos have to offer!

Baccarat

Baccarat is a classic casino game that is relatively unknown in South Africa but is incredibly easy to learn and play. High rollers are particularly fond of baccarat as it offers the opportunity to place high-stakes bets. At Spin Palace Casino, you have the option to play video baccarat or immerse yourself in the live casino experience. Enjoy the thrill of this timeless game and test your luck today.

Scratch Cards

Spin Palace offers a vast array of scratch cards for your selection. If you enjoy testing your luck with the most popular game of chance worldwide, make your way to Spin Palace and discover the multitude of prizes that await you.



Payment methods

In order to access the payment options - both for withdrawal and deposit - provided by Spin Palace, it is necessary to create a user account. Fortunately, we have compiled all the relevant information here, ensuring that you can review the accepted payment methods prior to creating your account.

You will notice that the payment options are quite diverse and cater to the needs of South African players, who typically prefer depositing with a credit card or bank transfer. We view this variety as advantageous. The more options the casino provides, the better, as it offers players more opportunities to make a deposit or withdrawal.

In most cases, when processing deposits and withdrawals on online casinos or sports betting sites, the chosen method by the player for making the deposit will also be the permitted method for making withdrawals. This is the general rule that exists on a majority of websites. If your deposit method is not available as a withdrawal method, then it will be the casino itself that will determine how you can withdraw your profits.

The rules and regulations of Spin Palace are clearly stated on their Terms and Conditions page. Regrettably, this page has not been translated into English, making it difficult for non-English-speaking South African players to comprehend the site's guidelines. This drawback is taken into account when evaluating Spin Palace.



Deposit Methods

Spin Palace offers four different ways for players from South Africa to make a deposit. Check them out below.

Method Minimum deposit Maximum deposit Processing Time
Trustly Bank Transfer - - Immediate.
Credit and Debit Cards: Visa and Mastercard - - Immediate.
*Skrill - - Imediato.
Paysafecard
*Neteller - - Imediato.
Bank slip
AstroPay Card
Entropy
Ecocard
Feet
EcoPayz
Paypal
Bitcoin

Starting in February 2018, online gambling and casino websites will no longer be able to process deposits and withdrawals through Neteller and Skrill.



Withdrawal methods

Withdrawals at Spin Palace are subject to identity verifications, so please consider the time it may take when requesting a withdrawal. Additionally, all withdrawals must be made using the same chosen payment method for deposit. Therefore, once again, carefully consider which method you will choose. Take a look at the options below.

Method Minimum deposit Maximum deposit Processing Time
Bank transfer
Visa and Mastercard Credit and Debit Card - R$200 Some business days.
*Skrill
Paysafecard
*Neteller - R$200 Dentro de 48 horas.
Bank slip
AstroPay Card
Entropy
Ecocard
Feet
EcoPayz
Paypal
Bitcoin

Starting from February 2018, online gambling and casino websites will no longer be able to process deposit and withdrawal transactions through Neteller and Skrill.



Bonuses and promotions

Spin Palace takes pride in rewarding its loyal players by offering exclusive bonuses or free casino credits. These can be utilized to place bets and potentially generate real profits. It is important to note that bonuses are provided in accordance with specific terms and conditions. The casino strives to ensure a fair and transparent experience for all its members, allowing them to fully enjoy the benefits of their loyalty.

At Spin Palace, players' balances are divided into bonus balance and cash balance. In order to withdraw any cash value from their bonuses, players will need to wager all available funds in their account. In other words, as per usual, players will be required to place bets of a certain value at the casino before any winnings become accessible. The rollover requirement for all offered bonuses is 50 times. This implies that the total sum of a player's bets must be equal to or greater than 50 times the received bonus value. Such a requirement is considered exceedingly high.

If you're not familiar with bonuses and rollover, take a look at our special guide on casino bonuses. To clarify, let's provide a practical example: if you receive a bonus of $10, the total amount of $500 (10 multiplied by 50) must be wagered before you can withdraw the $10 bonus. Furthermore, certain games contribute different cash values to these wagering requirements. Once the wagering requirements have been met, the funds will instantly be transferred from your bonus account to your cash account in increments of ten credits for every $500 wagered.

Currently, Spin Palace offers only the welcome bonus. Discover more details about this promotion below.

Spin Casino's Bonuses and Promotions.
Welcome bonus
€1000

Use bonuses

Welcome bonus
€1000

Use bonuses

Welcome bonus
€1000

Use bonuses

Welcome bonus
€1000

Use bonuses

Welcome bonus
€1000

Use bonuses

Welcome bonus

The most prevalent type of bonus among online casinos is the welcome bonus. At Spin Palace, they provide a bonus for new players that can go up to R$3,000. The bonus is divided into the player's initial three deposits and will be received in the following manner:

  • Make your first deposit (of at least R$60) and you will receive a bonus of 100% of the deposited amount, up to a limit of R$750. In other words, if you deposit R$60, you will receive an additional R$60.
  • On your second deposit at Spin Palace, you will receive a bonus of 25% of the deposited amount, with a limit of R$900.
  • On the third deposit, you will receive a bonus of 50% of the deposited amount, up to a maximum of R$1350.

To claim the bonus, simply sign up at the casino and make your initial deposit. Once you've received your bonus, you have the opportunity to make two additional deposits and keep receiving the offers. Remember to review the bonus terms and conditions before accepting them, which can be found on the Spin Palace website itself.

This bonus cannot be used in conjunction with any other casino bonus and must be claimed within seven days from your registration. Subsequently, the welcome bonus will be unavailable even if subsequent promotions are available.

Fidelity program

Spin Palace advertises extensively about its loyalty program. Every time a user participates in the program, they earn points for placing bets. These points can then be exchanged for credits to use in casino games. The program exclusively utilizes the Euro (€) as its currency. It's important to note that every thousand loyalty points are equivalent to €10. Hence, when you exchange 1,000 points, €10 will be converted into your currency using real-time quoted conversion rates.

From our perspective, the program isn't particularly advantageous as you only earn a single point for every €10 wagered at Spin Palace. To accumulate one thousand points and receive a €10 bonus, you would need to bet €10,000, which is a substantial amount of money for a mere €10 return.



VIP Program

Spin Palace currently does not provide a VIP program for players, but they do have a loyalty program, which we mentioned earlier.



User experience and the mobile casino of Spin Palace

As one of the pioneering online casinos established, Spin Palace exudes a touch of nostalgia. Its ambiance strives to immerse players in the realm of a genuine casino, akin to those found in Las Vegas. However, the concept becomes wearisome precisely because it no longer yields the desired impact.

The website is filled with scattered information, although everything is accurately translated into English. It is a catastrophic mistake that the terms and conditions page remains untranslated. Before registering, players should read the site's rules, and if these rules are not in their language, they will not have access to them. Ensuring that all content is properly translated is crucial for user understanding and compliance. Let's make the necessary updates to provide a seamless experience for all users.

Luckily, the website has been optimized for mobile devices, allowing you to access all the games seamlessly from anywhere you might be. It's a relief that the site is mobile-friendly, as it ensures you can enjoy the games without any inconvenience. Rest assured that regardless of your location, you can easily access all the games on the go without any hassle.



Desktop/Browser

The website performs smoothly on the computer. At the homepage's pinnacle, you'll discover the sections that categorize Spin Palace: Casino, Live Casino, Bonuses, Loyalty Program, Banking, and so forth. To access all games and payment methods, creating a user account is necessary. In South Africa, the site tends to be sluggish, and the games often take a while to load and open. The user finds the design and color scheme rather unappealing.

Spin Palace boasts a dedicated section for its mobile casino, featuring apps designed for both iOS and Android devices. The site proudly emphasizes its mobile responsiveness, ensuring an optimal gaming experience on the go. According to them, all games are meticulously crafted and tailored specifically for their mobile applications.

However, the website's app is not available on the South African App Store or Google Play, and there is no download link on the site. Nevertheless, the site and its games are entirely responsive. In this way, users who wish to play from a mobile device can access the site from wherever they are using their browser and enjoy all the casino games in a mobile manner, whenever they please.

 


Live casino

The live casino is one of the finest methods to ensure an exhilarating, engaging, and unparalleled casino experience. If you're unfamiliar, live games broadcast the game table and dealer to players through a high-quality streaming video. Consequently, you place your bets directly on the table from your computer or mobile device, utilizing buttons just as you would in a regular online game.

In addition to engaging in conversation with fellow players at your table through a chat feature, you also have the opportunity to interact with the dealer, who responds to messages verbally. Live casino games aim to recreate the ambiance of the world's finest casinos and operate around the clock, every day of the week. There are always available tables for your preferred game, and you can choose which table to join based on the betting limits they offer.

Evolution Gaming, one of the prominent names in the realm of online gambling, delivers the live casino experience at Spin Palace. Dedicated to crafting top-notch live casino games for both desktop and mobile platforms, this renowned company operates across over a hundred studios, around the clock, catering to diverse languages such as English, Spanish, and German. Immerse yourself in the captivating world of high-quality audio and video as the games are broadcasted flawlessly. Should any assistance be required, live support is readily available. With an extensive array of games available at all times, players are spoilt for choice.

At Spin Palace Live Casino, immerse yourself in the authentic casino atmosphere and indulge in thrilling games like Texas Hold'em, poker, baccarat, blackjack, and roulette. Enjoy the electrifying ambience as you place your bets and test your skills against fellow players. With a wide range of exhilarating options, our live casino offers an unparalleled gaming experience that will keep you on the edge of your seat. Join us today and discover the excitement of a real-life casino from the comfort of your own home.



Live Blackjack

If you're seeking the thrill of triumphing a hand in blackjack, make the most of the chance to play at Spin Palace's live casino, where you'll discover numerous tables available 24/7. Typically, the primary distinction between these tables lies in the minimum and maximum betting amounts. For novice players, we suggest commencing your journey at tables with lower limits.

Live roulette

Are you a fan of roulette games and looking to switch things up with video games? Experience the thrill of playing at a live casino! Take your pick from a variety of tables that provide statistics on hot and cold numbers, and put your luck to the test.

High Roller

Certain tables at Evolution Gaming provide high betting limits specifically for high rollers. Before accessing the tables, you can check the minimum and maximum betting limits in the game lobby.

Live Hold’em

At Spin Palace's live casino, players can indulge in a wide array of online poker games, including casino hold'em, a thrilling variation where participants go head-to-head against the house. Explore an exciting selection of poker variations within our immersive live gaming environment, where the suspense and skill of the game come to life. Engage in strategic battles, test your luck, and experience the thrill of competing against the casino in this popular form of online poker. Join us at Spin Palace's live casino and discover the electrifying atmosphere of casino hold'em and other captivating poker options that are sure to keep you entertained for hours on end.

Live Baccarat

Experience the thrill of winning high stakes in Spin Palace's live baccarat games. We assure you that boredom will not be on the agenda!

 


Customer service

On the homepage, there is a dedicated support channel for non-users of the website, allowing them to send an email conveniently through a form. Once logged in, users have the option to engage in a live chat, available exclusively in English. For assistance in Portuguese, personalized support is accessible via email.

Spin Palace also offers an international phone number for customer support. However, during our testing, the 24-hour live chat service did not function properly. Furthermore, numerous users have voiced complaints about the inefficiency of the support team and their inability to effectively resolve issues.

Chat online

Available

E-mail

[email protected]

Telephone

00-44-8000516785



Summary of Spin Palace Casino

Overall, the website provides a wide array of classic casino games, all of which can be accessed for free. Simply create an account and start playing without the need to make a monetary deposit if you don't wish to gamble with real money.

The company's failure to translate its terms and conditions page into Portuguese is a drawback, but the rest of the website is well-translated and tailored to the South African audience. While not widely recognized in South Africa, Spin Palace provides all the conveniences we believe are necessary to cater to South African players, such as accepting the South African real as currency, offering customer support in Portuguese, and providing payment methods that align with our needs.

Positive points

  • It offers a wide variety of slot machines, table games, and sports betting options.
  • The website has been completely translated into English.
  • Poker software provided by Microgaming.
  • Live casino games provided by Evolution Gaming.
  • You have the option to play for free.
  • No download is required to play.
Negative points

  • The live chat, which promises to be available 24/7, is currently only in English.
  • Your volume of promotions is very small.
  • The loyalty program is not as advantageous to users as it promises to be.
  • Bad online reputation.
  • Delayed withdrawals.
  • Mobile applications are not available.
  • Few payment methods available.
Análise do Spin Palace
Security
Types and quantity of games
Available payment methods
Special offers and bonuses
Mobile and smartphone app
Live Casino
Customer service
3.9
Player Rating (3.25 / 4)

4

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Notificação de
Fábio Araújo
Player Rating :
     

Insufficient availability of additional deposit and withdrawal options

Positives
Com certeza o site ser totalmente em português é um grande diferencial do cassino. A maioria das plataformas nesse nicho não oferecem isso e, eu particularmente, acabo ficando perdido nos sites em English porque não domino bem a língua. Então gostei muito de me sentir a vontade jogando e entendendo tudo na minha língua.
Negatives
Pouquíssimas opções de depósitos e de saques. Como assim não trabalham com boleto bancário? Bem atrasado isso daí. Deixou muito a desejar oferecendo pouquíssimas opções para os jogadores investirem nos jogos e também sacar os seus lucros. Espero que melhorem!
Rodrigo
Player Rating :
     

Excellent games

Positives
É meu site favorito para jogar nas caça-niqueis! Até hoje não conheço outro que reune todos os meus jogos favoritos como esse. O layout mudou recentemente, e ficou mais moderno, na minha opinião, mas eu preferia o antigo, porque já estava acostumado e ele tinha um ar de cassino. Eventualmente eu visito a parte de Live Casino, pra sair da mesmice das caça-niqueis, e All games que eu já joguei lá (Blackjack e roleta somente) foram bons. O preço é bastante mais elevado, mas é outro nível de entretenimento.
Negatives
Os métodos de pagamento realmente não ajudam. Estou apostando agora com o cartão de crédito, mas ele cobra taxas para fazer pagamentos internacionais.
Juju154
Player Rating :
     

It's surprising to see that Spin is only gaining recognition now; I've known and used this platform for a long time. They're excellent; I always felt secure when playing with them. I've had nothing but good experiences, and I really have no complaints about the almost three years of our relationship. If I had to point out something to improve, it would be the withdrawal methods. It never bothered me because I always withdraw to my debit card, but those who don't use cards may encounter some difficulties in withdrawing their winnings.

Positives
Confiabilidade que o cassino sempre passou é sem dúvidas o ponto mais positivo do Spin.
Negatives
Podiam melhorar as opções de saque, nem todos usam cartão e por isso ficam em desvantagem na hora de retirar os ganhos, isso poderia ser melhorado.
Daniel Borges
Player Rating :
     

It's an excellent platform for betting on football games, but regrettably, it imposes extensive limitations on deposits and withdrawals. If the website offered additional alternatives, it would attract a larger user base. Unfortunately, the restrictions concerning financial transactions hinder the overall experience. Expanding the options for deposits and withdrawals would greatly enhance the platform's appeal to a broader audience.

Positives
Tem um bom público para Sports Betting.
Negatives
Não tem variedade na opção de pagamento e saque, para um cassino, isso é um negativo bem grande.