NetBet

NetBet is an online casino that boasts a superb array of games in its catalog, featuring some of the finest and most renowned online casino game providers today, such as NetEnt, Microgaming, and Evolution Gaming. Additionally, the website serves as a sportsbook, offering over 20 sports disciplines for betting. While the company has been in the market since 2001, it is only in recent times that NetBet has gained traction among South African players, thanks to its alluring bonuses and promotions.

At NetBet, you can also engage in live betting and have a blast with live casino games and online poker, which implies that players can enjoy a vast array of entertainment on a single platform. The online casino operates under licenses from the Malta Gaming Authority, the Alderney Gambling Control Commission, and the UK Gambling Commission. While all games can be played in flash, NetBet also provides gaming software for those who prefer playing directly from their desktop. The website is fully translated into English, and customer support channels can be accessed in Portuguese as well.

The casino game portfolio is divided into various sections such as Sports, Casino, Live, Live Casino, Lottery, and Poker. There are over 360 games available to users, who can even opt to play just for fun without wagering real money. Different offers and promotions are available in each section of the website. Furthermore, NetBet offers their casino software for free to those who don't intend to gamble, ensuring that everyone can enjoy the games easily and quickly. The complimentary games include blackjack, European roulette, slot machines, video poker, and more.

In this comprehensive guide, you will find a thorough assessment of NetBet, encompassing their customer service, the wide array of available games and sports betting options, the prominent bonuses, as well as the user experience and website security aspects.

Our team at gambling-world thoroughly evaluates various factors to determine the safety and reliability of a website. We understand that security is a vital aspect for South African players when it comes to online gambling, which is why we prioritize it as a central point in our reviews. Rest assured, we take into account all necessary precautions to ensure a secure and trustworthy experience for our users.

When selecting a casino to bet and play at, the seasoned and savvy player typically seeks to find out the positives and negatives of the site before signing up. In the course of their research, they will ascertain if the site enjoys a solid online reputation, if it provides a diverse range of secure entertainment and games on a stable platform, and ultimately, if it is trustworthy. This should be the initial step for players in search of a place to have fun and bet online with peace of mind, as they will have the assurance of devoting their time to a platform that offers a favorable environment and an enjoyable gaming experience, while, of course, having the potential to generate some financial returns.

We always advise that games should be played purely for recreational purposes, but we understand that a significant portion of players gamble with hopes of making profits. Many individuals are drawn to online casinos precisely because they perceive it as an avenue for "quick money." However, reality soon sets in, and they realize that it's not as simple as it seems.

To assist you throughout this adventure, and primarily to offer advice on what to do or not do during the games, the South AfricaCasinos team, specializing in gambling, prepares informative guides on the main games and provides evaluations of the top betting sites and online casinos, providing South African players with insights on how to make their money go further. In order to assess the safety and reliability aspects of a betting site or online casino, we take into consideration the following factors:

• The website must hold a license in order to operate as an online casino or gambling site.
• The website should employ recognized gaming software.
• The website should incorporate technologies to ensure user safety, such as an SSL security certificate.
• The website should undergo regular evaluations by independent auditing firms that test and assess whether the games are being operated using a random number generator.
• The website should receive positive reviews from users regarding customer service and payment policy.

NetBet holds licenses from the Malta Gaming Authority, the Alderney Gambling Control Commission, and the UK Gambling Commission to operate as an online casino, granting them a triple license. However, NetBet South Africa is regulated in Malta, which means that any disputes between players and the casino that cannot be resolved directly should be addressed with the Malta Gaming Authority. Currently, certain countries, including France, Portugal, Belgium, Spain, and the United States, are prohibited from accessing NetBet games and services, among others.

In addition to the three licenses it holds, which can be found on the comprehensive page titled "Help Center" - covering all aspects of user security, contacting the company, frequently asked questions, site rules and terms, and game guides - the casino also possesses a certification from an independent auditing company, iTecha Labs, whose role is to ensure that the casino's games operate through a random number generator. Feel free to verify the authenticity of this information by visiting our website and exploring the "Help Center" section, where you can find detailed information about our licenses, security measures, and the certification from iTecha Labs, assuring you of a fair and reliable gaming experience.

This accreditation holds immense significance in assuring the users of the casino's commitment to fair play and zero tolerance for any form of cheating. The scarcity of websites boasting such a certification makes it a definite advantage for NetBet. Moreover, the game providers at NetBet Casino enjoy widespread recognition and immense popularity among players, offering a remarkable array of leading-edge online casino games that are both renowned and exceptional.

However, the online reputation of NetBet leaves much to be desired. Numerous players have lodged complaints regarding customer service, delays in processing withdrawals, and the meager profits players receive from the games. Such grievances are not uncommon in the realm of online casinos. In fact, every casino encounters this type of complaint. What truly matters is how the company responds and addresses these concerns, aiming to enhance its customer service and the quality of its offerings, thereby demonstrating its commitment to improving its online reputation.

Even though it took some time, NetBet has focused on enhancing its reputation by promptly addressing customer complaints and resolving disputes in favor of the players.

NetBet demonstrates a strong commitment to user safety, prioritizing the implementation of top-notch security measures. They have incorporated the Equifax Secure Global eBusiness CA-1 SSL certificate to safeguard all user data. This ensures that any personal or financial information you provide when creating an account on NetBet will be encrypted and kept strictly confidential. Rest assured that your data will be inaccessible to any third parties, as only NetBet will have authorized access to it.

Furthermore, NetBet ensures that user data is stored on a secure server and is protected by state-of-the-art security systems and firewalls. All transactions made on NetBet are recorded and stored, and their electronic payment agent is Websecurity Transactions. Additionally, NetBet takes the utmost care to safeguard user information through advanced encryption techniques and robust privacy policies. The security of our users' data is of paramount importance to us, and we continuously strive to maintain the highest standards of data protection. We understand the value of trust and work diligently to provide a safe and secure online gaming environment for our users. Rest assured that when you choose NetBet, you can enjoy your gaming experience with peace of mind, knowing that your information is safeguarded by cutting-edge technologies.

To gain insight into the significance of a website implementing these security measures and obtaining licenses to operate, check out our guide on secure online casinos. Undoubtedly, the protection of player information relies largely on the individual. Therefore, we advise against using public internet networks or accessing your online casino account while connected to public networks. It's imperative to prioritize safeguarding your personal data by taking precautions.

Use bonuses

NetBet Casino is where you'll discover the most beloved games from NetEnt and Microgaming, while NetBet Sport allows players to place sports bets. These two sections stand as the primary gaming attractions of NetBet. However, the platform doesn't stop there. In addition to the Casino section, NetBet provides a range of other sections, including:

• Vegas, where users will discover a plethora of casino games for their entertainment;
• Discover where you can download the NetBet Poker software to enjoy online gaming.
• "Live, which provides live betting on events happening at the moment;"
• Loteria, where players can find games inspired by lottery games, such as Lucky 7;
• Live Casino is where you'll find live casino games, which we'll discuss in more detail in this guide.

Perhaps the most positive aspect of NetBet is its wide selection of games. With a vast array of providers, NetBet offers an extensive catalog of games and sports betting, making it nearly impossible not to find your favorite game. There are over 20 sports to place bets on, more than 300 slot machines, classic table games such as blackjack and poker, video bingo, live casino, and lotteries. The game providers that NetBet utilizes on its platform are as follows:

• Microgaming
• NetEnt
• Evolution Gaming
• Bally
• IGT (WagerWorks)
• WMS (Williams Interactive)
• NextGen Gaming
• iSoftBet
• PriestPlay
• Novomatic
• Leander Games
• Amaya (charthvela)
• Quickspin
• Playson
• Euro Games Technology
• GameArt
• High5Games
• Booming Games
• Ainsworth Gaming Technology
• Pragmatic Play

NetBet Casino boasts an impressive array of slot games that cater to every taste and preference. Within its collection, players can find popular progressive machines like Mega Moolah and Super Lucky Reels, as well as captivating themed slots such as Game of Thrones, Matrix, Justice League, Epic Monopoly II, and Starburst. The variety and diversity of available options ensure that there is something enjoyable for everyone at NetBet Casino.

Online roulette enthusiasts have a wide range of options to choose from, including European, American, French, immersive, 3D, and many more variations. To access the roulette games, simply navigate to the "Casino" page and explore the left-hand menu. For an enhanced experience, users can also enjoy live roulette at the Live Casino section.

You can also engage in the thrilling game of blackjack at NetBet, where players have the opportunity to enjoy both the Blackjack Multi-hand variant, which is greatly appreciated by enthusiasts, and the Single Deck Blackjack option.

There are numerous choices available to players seeking top-notch video poker games at NetBet. Among them, the ones that have garnered the highest ratings among players are Joker Poker, Deuces Wild, and Jacks or Better.

However, NetBet also provides an exclusive poker software that players can download from the website for free and compete in online rooms against other players at their convenience. Simply navigate to the main menu, select the section labeled "Poker," and follow the instructions on how to download, install, and play on the software. Additionally, there is the option to download the application on Windows Phone and Android devices. While there aren't many player reviews and feedback yet to confirm the reliability of NetBet Poker, the company assures that all the security measures implemented on the website are also upheld in their poker software.

By utilizing the game software, users can access various tournaments that occur regularly, engage in countless variations of poker, and win enormous prizes without leaving the comfort of their homes. NetBet Poker also provides an exclusive page with content aimed at beginner players who are eager to learn how to play poker, a VIP club for software users, and unique promotions.

In the section of the website called NetBet Sports, users have the opportunity to engage in betting across more than 20 sports disciplines, with a particular emphasis on the preferred option of South African players: football betting. NetBet also offers live betting options, encompassing all the major leagues worldwide, including the likes of the Premier League, La Liga, Serie A, NBA, Ligue 1, and many others. Apart from football, players can also wager on tennis matches, basketball games, volleyball, MMA, boxing, Formula 1, and American football.

In the dedicated "Live Betting" section, the array of betting options is streamlined, encompassing a range of sports for players to place their wagers on, including soccer, tennis, basketball, American football, baseball, cricket, golf, and ice hockey. With its worldwide coverage, browsing through the live section guarantees the discovery of captivating games to engage in betting activities.

In the section titled Lottery, you won't find the usual lottery games that players might have imagined, such as Mega Sena or the American Powerball lottery. Within this section, NetBet provides games that are based on lottery concepts, such as the Wheel of Fortune, War of Bets, and Lucky 7. If you're unfamiliar with these games, take a look at the page to grasp their mechanics. All of them rely solely on luck, requiring no particular skill to play.

NetBet Casino offers a variety of video bingo options within its platform, although it doesn't have a dedicated page exclusively for online bingo games with player rooms.

In the Vegas section of NetBet, there is just one dice game available. However, if you're familiar with this particular game, you'll know that it's everything you'll ever need.

NetBet provides several video baccarat options on both the Casino and Vegas pages, including the Baccarat Pro High Limit. You can enjoy a variety of choices when it comes to this classic card game. Explore the exciting world of baccarat at NetBet and experience the thrill of playing with high limits. Whether you're a seasoned player or new to the game, NetBet has something for everyone. Increase the stakes and test your skills with Baccarat Pro High Limit, where big wins await. Join the action and let the excitement of baccarat unfold at NetBet.

Experienced online casino players are well aware that the more deposit and withdrawal options a site offers, the better it is, and the greater your chances of betting there. Before registering on a website, always check the available payment methods for users, as this is a crucial factor that affects your gaming experience. After all, if you are unable to utilize any of the deposit methods provided by the casino, what's the point of opening an account there?

Payment methods also concern withdrawals, and it's always good to pay attention to this aspect since many websites offer a multitude of payment methods but very limited withdrawal options. Thankfully, NetBet provides South African players with several convenient payment options. Below, we have summarized them for you, and you can also find them on the website's "Help Center" page.

NetBet provides various deposit methods, including credit card, bank slip, and bank transfer. Please note that Skrill and Paysafecard methods can only be used if the player selects the account currency as the dollar (USD). However, if the player chooses the real as the account currency (ZAR), they can use all the other methods indicated in the table below. Check out the details regarding processing time and minimum and maximum values for each method below.

Withdrawals on NetBet are processed using the player's chosen deposit method. However, certain payment methods do not support withdrawal, so the company determines the means by which players can cash out their profits. Visa credit card and Entropay are examples of deposit methods that do not allow withdrawals.

On the flip side, if the player opts to make a deposit using a bank slip or Astropay, they will be able to withdraw via bank transfer through Astropay. Take a look at the table below for further information regarding withdrawal limits and processing time.

Perhaps the standout feature of NetBet is not only its diverse range of games but also its enticing bonuses and promotions. Throughout all sections of the website, an array of promotions are consistently launched, allowing players to constantly enjoy casino bonuses that amplify their profits and prolong their gameplay experience.

To check out the latest promotions, navigate to the section of your choice, such as the Casino. Open the Promotions tab, which is always conveniently located below the main menu, and explore the fresh deals waiting for you to make the most of. On the casino page, for instance, the website consistently presents enticing bonuses for free spins on select, exciting slot games.

On the sports betting page, NetBet Sport consistently introduces promotions and free bet offers, with the latter allowing users to place bets and have a portion of their money refunded if they lose. This strategy not only encourages betting but also mitigates the risk involved, making it a highly strategic move. Keep an eye out for these enticing opportunities as they come and maximize your chances of winning big.

NetBet lacks a policy for VIP users or high rollers, which are players who make very high bets. However, it is possible for these players to take advantage of the site's loyalty program, which rewards players with every bet placed. It's a missed opportunity for NetBet not to cater specifically to VIP or high roller players, but they do provide an alternative option through their loyalty program, where all players can benefit from their betting activities.

Undoubtedly, the NetBet platform offers an extensive array of games and bets. However, there is room for improvement in terms of its functionality. Firstly, the interface appears somewhat disorganized, with an overwhelming number of tabs, details, and sections, causing players to spend a considerable amount of time searching for their desired games. Additionally, page loading speed is notably slow in South Africa, possibly the slowest among the websites we have evaluated, which could prove bothersome to certain players.

Fortunately, NetBet has translated all of its content into South African English, ensuring that players will not come across any pages or important information in English or any other foreign language. The site's main sections - Sports, Live Betting, Casino, Live Casino, Vegas, Lottery, and Poker - are always visible at the top of the page, allowing users to navigate between them more quickly. The link to customer support and online assistance is also prominently displayed at the top of the page. In the footer, you will find information on licensing, responsible gambling, payment methods, regulations, and security measures employed by the company.

Although it may be a bit slow, engaging in gaming and placing bets on the NetBet website is remarkably straightforward. The games utilize flash technology, meaning there's no need to download anything in order to play, aside from the online poker software. Even in this flash format, the games manage to maintain their exceptional quality.

NetBet also boasts a live casino, where players can have the opportunity to engage in real table games, immersing themselves in an interactive experience alongside fellow players and a dealer. NetBet provides several options for players to enjoy live games from renowned software providers in the field, such as NetEnt and Evolution Gaming. Upon entering the NetBet Casino, simply select the "Live Casino" option from the main menu, and you will be presented with the available games. The selection includes roulette, casino hold'em, dream catcher, blackjack, and baccarat.

NetBet's online support can be reached via email, phone, or live chat. Nevertheless, site users frequently voice their dissatisfaction with the slow response times, which is an ongoing complaint. Even if you're the first in line, the live chat can take up to 30 minutes to get a response. Emails can take days to receive a reply. Furthermore, many customers also express frustration over the overwhelming number of marketing emails sent by NetBet to players.

For a company as large as NetBet, operating in multiple markets and languages, it is essential to prioritize and ensure exceptional customer service. Paying closer attention and exerting greater care in the assistance provided to users is of utmost importance. It is crucial to go the extra mile in understanding and addressing their needs promptly and efficiently. By doing so, NetBet can foster strong customer loyalty and satisfaction, ultimately enhancing its reputation as a reliable and customer-centric organization.

Chat online is available from 10 am to 10 pm.

E-mail: [email protected]

Telephone
+44 (0)20 3608 6024

Undeniably, NetBet has some negative aspects that could be improved upon, such as its online reputation and user support. However, the website also boasts several positive attributes, including a wide array of games, the availability of Portuguese language and the option to use the South African real as the account currency, an excellent range of regularly offered bonuses, and a loyalty program, among other features. Let's delve into the positive and negative aspects that our evaluation has highlighted about NetBet.

Positive points

Negative points

Register now