About ExpertOption - Review

ExpertOption is a binary options website that is still relatively unknown among South African traders. Established in 2014, it operates from São Vicente and the Grenadines, a small island nation in the Caribbean Sea. In this evaluation, we have extensively researched and analyzed the advantages of trading on this platform. However, as perfection does not exist, we have also identified its drawbacks. From a user's perspective, we have utilized the website and assessed the services provided, taking into account other reviews conducted on gambling-world.

Given the company's relative youth, its recent foray into the online trading market has enabled it to establish its own proprietary online trading software. Through this approach, ExO has gathered insights from traders and other brokerage firms to craft a platform specifically designed to be user-friendly and intuitive, catering to individuals with varying levels of experience in the financial market.

The company also provides mobile applications for all devices, making on-the-go trading more convenient for those who trade from their phones. Furthermore, dedicated applications for desktop computers (PC and Mac) have also been developed. ExpertOption's additional features include multiple educational content pages and a demo account. With this account, anyone can freely trade ten thousand credits and test their understanding of options before risking real money.

At the end of our assessment, you'll have the opportunity to gauge how ExO fares against alternative binary options brokers, allowing you to make an informed decision regarding your online trading destination.



Security

At gambling-world.org, we always advise caution when dealing with online money transactions. South African traders and players, in general, exercise great care and prudence in this regard. Typically, they conduct thorough research by consulting review websites like Reclame Aqui and specialized platforms such as ours before placing their bets. It is their prudent approach that sets them apart.

When we first realized that there was a lack of unbiased English content platforms for online gambling sites, we embarked on creating gambling-world. As avid players ourselves, we longed for honest reviews and beginner's guides to games. Therefore, our primary goal from the very beginning has been to provide informative content that safeguards against scams and frauds while promoting responsible gambling among South African online bettors.

We often discuss gambling and betting, but the same applies to binary options. They represent a high-risk financial instrument, and it's essential to exercise caution before diving headfirst into this realm.

You probably already know that not every online options broker is safe and trustworthy. However, if you're new to the financial market, you need to learn how to differentiate between honest and dishonest companies. While this may seem complicated at first, the process is actually quite straightforward. All you need to do is understand what you're looking for.

We analyze the level of trustworthiness of each website based on several key factors. Below, you can find the most important ones, while the remaining ones can be found in this review.

  • The company must hold a license granted by a regulatory body within its jurisdiction (i.e., the country where the company operates) to offer online financial instruments.
  • The website should incorporate technologies to ensure the security of user data, such as an SSL security certificate.
  • The company must undergo regular evaluations by independent auditing firms to ensure that the trading platform operates fairly.
  • The company should have a positive online reputation among its users, ensuring that the support is effective and the service provided is fair.


Is ExpertOption reliable?

The reliability of the company is a crucial factor that traders must take into account when deciding to trade online. It is essential to ascertain the registration location and the security measures implemented for user protection at that specific place. What are the safeguards and precautions put in place by the company to ensure the safety and wellbeing of its users? These considerations are paramount in making an informed decision about online trading.

In South Africa, South African brokers are not available due to the lack of regulation for binary options. Nevertheless, foreign enterprises often extend their services to users from South Africa, thereby providing an alternative avenue for trading in this financial market.

ExpertOption is licensed and regulated by the Vanuatu Financial Services Commission (VFSC), an agency established in 1993. Vanuatu, a tiny island in Southeast Asia, has gained popularity among forex and binary options brokers due to its numerous tax benefits. However, this doesn't appear to be as negative as it might initially seem. The majority of online casinos and options/forex brokers choose to register and operate from "tax havens," which, in turn, streamline their activities.

Furthermore, the company is also a member of the International Financial Market Relations Regulation Center (IFMRRC), an independent and non-commercial Russian organization tasked with overseeing financial service companies, such as binary options brokers. In addition to this, the IFMRRC ensures compliance with regulations and promotes fair practices in the financial market. Rest assured that our company operates under the careful scrutiny of this esteemed regulatory body to provide you with the highest level of financial services.

This implies that the organization ensures the excellence of the services provided by its licensees. Its ultimate goal, after all, is to provide traders with the utmost security during online transactions. Moreover, the IFMRRC acts as a mediator between users and companies in conflict resolution.

However, we couldn't find any information on the website regarding their VFSC license number or their IFMRRC certificate. This might raise some concerns as these details are typically available on the homepage. In order to clarify this doubt, we turned to the company's online reputation. Since they are relatively new in the market, they haven't received many complaints yet, but we did come across users expressing uncertainty about the trading protection measures and profit payments.



Is the ExpertOption website safe?

When it comes to selecting a reliable broker, another crucial aspect to consider is the company's commitment to safeguarding your information. It is essential to ascertain whether the website has implemented encryption measures, which can be determined by checking for an encryption certificate. These certificates, known as SSL, are universally recognizable as a closed padlock symbol, visible in any web browser.

In order to safeguard your personal and financial information from being exposed on the internet, these measures are in place. The ExpertOption website is equipped with a security certificate, ensuring a safe browsing experience. The SSL technology guarantees the security of the data you provide on the site, as it is promptly encrypted upon submission.

Furthermore, the company fails to provide any details regarding additional safety measures to the user on their website. It is worth noting the importance of refraining from accessing your brokerage account or online casinos on a computer or mobile device that does not belong to you, even if they are deemed secure sites and online casinos. Additionally, it is crucial to bear in mind that information pertaining to alternative security measures for the user is not made available by the company on their website. It is important to emphasize the significance of refraining from accessing your brokerage or online casino account on a computer or mobile device that is not your own, regardless of whether they are safe websites and online casinos.



ExpertOption Bonuses and Promotions
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Trading conditions

Getting started with ExpertOption is a breeze, as it provides a straightforward account opening process and trading accessibility for both novice and experienced traders. Its user-friendly platform offers the opportunity to earn significant returns while ensuring ease of access and usage for all users.

The platform provides several diverse accounts, which can be utilized by traders of varying skill levels. For newcomers in the financial market, the ideal choice would be the Mini account, which necessitates a minimum deposit of $50. The minimum trading value starts at a mere dollar.

In this section, we will delve into the educational center, the tools available for traders, the demo account, and other relevant information about the platform. Take a look at the following rundown of the topics we will be covering shortly:

  • Rules and terms of the website.
  • Assets available for trading.
  • Expiration times.
  • Commissions and potential profit.
  • Platform and software.
  • Types of available negotiations.
  • Demo account.
  • VIP account.


Rules and terms of the website

Regrettably, the website's terms and conditions are in English, making it challenging for South African users to read. If you are not fluent in the language, we suggest seeking assistance or utilizing a translation tool, as it is essential to familiarize yourself with the company's rules before registering.

On the website's homepage, the company warns that the available choices involve high-risk operations. By engaging in trading on the platform, traders expose themselves to the possibility of incurring substantial investment losses or even depleting all funds in their account. This reiterates the points covered in our primary article on binary options.

It's worth noting that the company requires confirmation of your identity before making a withdrawal. Therefore, send the necessary documents as soon as you create your account to avoid potential issues in the future or delays in the withdrawal process. The identity verification procedure must be completed within ten business days, although in certain instances, it may exceed this timeframe.

Assets that can be traded

When it comes to the variety of tradable assets on ExpertOption, they are classified into four main categories: currency pairs, commodities, stocks, and cryptocurrencies. ExpertOption offers a wide selection of approximately 50 diverse assets for your trading needs.

The count isn't significant, which may cause more seasoned traders to abandon trading on the platform. On the other hand, for those entering the options market now, it is adequate and offers promising opportunities.

It is worth noting the wide array of cryptocurrencies available on the platform. Trading cryptocurrencies is a burgeoning trend within online binary options, with only a few brokers having made them available to traders. Engaging in such trading can be more rewarding than trading conventional assets, as cryptocurrencies tend to experience larger fluctuations, making them more dynamic than centralized currencies. At ExpertOption, you can also trade cryptocurrency pairs.

At the time of this review, the assets available were as follows:

  • Foreign exchange pairs: EUR/USD, USD/JPY, GBP/USD, USD/CHF, AUD/CAD, AUD/JPY, EUR/GBP, AUD/USD, USD/CAD, NZD/USD, BTC/LCT, BTC/CNY, BTC/THB.
  • Commodities available include Gold, Silver, and Brent.
  • Cryptocurrencies: Bitcoin, Bitcoin Cash, bitGold, Zcash, Litecoin, IOTA, Dash, Monero, Ripple, Tether.
  • Stocks: Apple Inc., Amazon, Facebook Inc., Tesla Motors Inc., Microsoft, McDonald's, Disney, Ford, The Coca-Cola Co., Alibaba, Citigroup, Netflix, Lockheed Martin, Valeant, Allergan, Yum, Goldman Sachs, Baidu, Ethereum, Ethereum Classic.
Expiration time

The expiration times available for trading include options that range from one to five minutes, which apply to both the demo account and the real money account. As a result, traders are somewhat restricted to engaging in short-term trades within these specified timeframes.

Commissions and return

Traders have the potential to earn up to a 95% return on their initial investment. However, this percentage varies depending on the market conditions and the status of your account (mini, silver, gold, platinum, and VIP). The company doesn't impose a set commission fee on transactions, but rather profits by not returning the full 100% of your investment. Nevertheless, it's important to be mindful as the payment methods you choose may incur withdrawal fees.

Trading platform and software

The website is accessible in multiple languages, including English. Their services are provided worldwide, except for the United States, Canada, countries in the European Economic Area, Switzerland, Israel, New Zealand, Australia, Japan, North Korea, Puerto Rico, and Sudan.

While your website is in English, many pages are only available in English. Included in this category are the terms and conditions and all educational resources provided by the company. Customer support is also exclusively conducted in English, whether it be through online chat or email.

Despite being relatively new in the options market, ExpertOption has quickly gained recognition within its field. While its offered services may not differ significantly from other binary options brokers, it sets itself apart by introducing innovative ideas. It has garnered substantial attention for its unique approach and forward-thinking strategies. As a result, ExpertOption has earned a reputation for being an industry leader, attracting a growing number of traders who appreciate its fresh perspective.

We emphasize the sociability feature (social trading), which enables you to observe the ongoing trades of other traders. This feature sets ExO apart as one of the few brokers to offer this functionality. Within the trading platform itself, you have real-time access to the latest trades executed, allowing you to identify the traders behind them.

In terms of the company's trading software, accessing the fully online demo account is a breeze. When it comes to trading with real money, you can effortlessly carry out all transactions within your web browser as well.

For those interested, applications for computers (Windows and Macbook) as well as mobile devices (iOS and Android) are readily accessible. Instructions for installation and download links can be found on the website. It is worth emphasizing that this software was developed by ExO itself and is solely intended for use by the brand, setting it apart from others. In terms of user experience, we can confidently conclude that it is exceptional.

  • Easy to use.
  • It features a straightforward and suitable layout, catering to both novice traders and experienced negotiators.
  • It has features that enable traders to utilize technical tools to maximize profits during trading.
  • It provides educational and informative material about binary options. We will talk more about this section of the website further down, still in this article. For now, it's worth mentioning that, unfortunately, all the available material is in English.
  • Presents customized applications for iOS and Android mobile devices. They can be downloaded directly from the App Store and Google Play. The apps are unique because they are essential nowadays, as we access almost everything from our smartphones.
Trading options

The website provides only two types of trading options. This is adequate for novice traders, but advanced traders may find the options limited. The available choices are as follows:

  • 60-second options: They are short and risky trades. You can either make a lot of money in a short amount of time or lose it. They are perfect for those who have little time to trade during the day.
  • High/Low: These are the most common options. Learn about them in our article. A beginner's guide to binary options. The high/low options are offered with various expiration periods (one, two, three, four, and five minutes).
Conta demo – ExpertOption

ExpertOption offers a demo account to everyone, which can be accessed without any downloads or deposits. No registration is required to access it either. Simply go to the company's homepage and click on "Free Demo Test." This button will take you directly to the trading platform, where you can test it out and start practicing immediately.

You have the freedom to trade on the website for as long as you desire, starting with 10,000 credits in the demo account. We always emphasize the importance of utilizing demo accounts as they provide traders with an excellent opportunity to become acquainted with the platform, its tools, features, and available assets. Additionally, it allows you to gauge potential profits, that is, the returns you can expect from each trade on the platform.

With this in mind, we suggest utilizing the demo account if you desire to get a feel for how the platform operates and if you are fond of its features before committing to registration and making a deposit. It's worth noting that the demo account also includes social trading, which is a functionality of the platform. As a result, you can observe who is currently trading, in which assets, and how much money the trades are moving.

VIP Account

ExpertOption provides a Exclusive VIP account, which is also referred to as the Premium account. This account grants access to educational materials, a 125% bonus on initial deposits, superior return rates, expert consultancy, and prioritized withdrawals. Moreover, there are no restrictions on simultaneous trades, and the maximum allowed trading amount is $5,000. However, currently, only traders invited by the company can have VIP accounts.

The selection includes four additional account options for those who prefer not to engage in substantial trading. These options are categorized as Silver, Gold, Platinum, and Mini accounts.

  • Mini Account: This type of account is the most basic and requires a minimum deposit of $50. It provides educational resources and materials (please note that they are in English) and currently does not offer any bonuses. The maximum allowed value per trade is $25 and you can execute up to 10 trades simultaneously.
  • Silver Account: To be classified as a Silver account, you must make a minimum deposit of $500. The Silver Account also offers educational resources and materials. The maximum allowed amount per trade is $100, and up to 15 trades can be made simultaneously.
  • Gold Account: The Gold account requires a minimum deposit of $2,500. It provides a dedicated account manager, higher returns, specialized guidance, and prioritized withdrawals. The maximum allowed per trade is $300, and up to 30 simultaneous trades can be made.
  • Platinum Account: Finally, the Platinum account requires a $5,000 deposit. It provides a dedicated account manager, higher returns, specialized consultancy, and prioritized withdrawals. The maximum allowed per trade is $5,000, and unlimited simultaneous trades can be made.


Payment methods

When it comes to betting, playing, or trading online, South African users often encounter challenges in adapting to the accepted payment methods by online casinos and options brokers. This difficulty arises from the lack of alignment between certain websites and the South African market, resulting in a potentially complex user experience.

We often say that the more payment methods a website offers to its users, the better. Among them, players can then choose the one that best suits their needs and interests. The most customary methods used for online purchases in South Africa are credit cards and bank slips. However, although accepted on many websites, these methods rarely offer withdrawal options. Therefore, the player must adapt to the withdrawal method chosen by the company.

To avert such predicaments in your negotiations, we consistently outline the accepted payment methods at each brokerage, along with the minimum and maximum deposit limits, as well as the respective processing durations. Ensuring transparency and convenience, we provide comprehensive information on these vital aspects to help you make informed decisions. It is our utmost priority to safeguard your trading experience and minimize any potential inconveniences that may arise in the course of your transactions.

Detailed information about the accepted methods could not be found on the company's website. Thus, if you don't have an account, you won't be able to know which methods are accepted in South Africa. As a result, we reached out to the support team and requested the details. Please find below the accepted methods by ExpertOption.



Deposit methods - ExpertOption

Regrettably, selecting the rand as the account currency is not an option. The available foreign currencies include the United States dollar (USD), the Thai baht (THB), the offshore Chinese yuan (CNH), the Indonesian rupiah (IDR), the South Korean won (KRW), and the Vietnamese dong (VND). For any payment method, the ExpertOption minimum deposit is set at 50 dollars. Additionally, the maximum deposit amount is fixed at 3,000 dollars.

Method Minimum deposit Maximum deposit Processing Time
Bank transfer $ 50 $ 3.000 Some business days.
Visa, Mastercard, and Maestro Credit Cards $ 50 $ 3.000 Within a day.
Skrill $ 50 $ 3.000 Snapshot.
Paysafecard
*Neteller $ 50 $ 3.000 Snapshot.
Bank slip $ 50 $ 3.000 Some business days.
AstroPay Card
Entropy
Ecocard
Feet
EcoPayz
Paypal
Bitcoin $ 50 $ 3.000 Within one day.

Starting from February 2018, online gambling and casino websites will no longer be able to process deposit and withdrawal transactions through Neteller and Skrill.



Withdrawal methods

Withdrawals can be made using the same deposit methods, excluding the use of bank slips. The minimum withdrawal amount is set at $10. The method you used to deposit funds will be the same method available for withdrawals.

Typically, this rule is implemented by all online casinos, betting websites, and options brokers to prevent money laundering schemes. If you are unable to withdraw using the method you used for depositing (such as a bank slip, for instance), the company will assign an alternative withdrawal method for you.

When it comes to withdrawals, VIP, Gold, and Platinum accounts are given priority. It's important to remember that confirming your identity through documentation is necessary for the first withdrawal, which may take a few days. So keep this in mind when you wish to make a withdrawal. The required documents will be requested by our support team via email.

The maximum withdrawal amount is not disclosed; however, we believe it varies depending on the chosen method. The exact value remains undisclosed, but it is expected to differ across different withdrawal methods.

Method Minimum Withdrawal Maximum Withdrawal Processing Time
Bank transfer $ 10 - Between 2 and 14 business days.
Credit card $ 10 - Between 2 and 14 business days.
Skrill $ 10 - Up to 2 business days.
Paysafecard
*Neteller $ 10 - Up to 2 business days.
Bank slip
AstroPay Card
Entropy
Ecocard
Feet
EcoPayz
Paypal
Bitcoin

Starting from February 2018, online gambling and casino websites will no longer be able to process deposit and withdrawal transactions using Neteller and Skrill services.



Promotions and bonuses

Just like online casinos provide game and betting bonuses, such as free spins, binary options brokers commonly offer bonuses to traders, particularly deposit bonuses. However, at the time of this review, the ExpertOption platform was not offering any kind of bonus, unfortunately.

We will keep this page updated. Feel free to visit it whenever you desire to stay informed about the status of bonuses and promotions on the website.

ExpertOption Bonuses and Promotions
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Tools, functionalities, and resources.

Regarding the educational tools on the platform, ExpertOption offers a comprehensive collection of resources and information. However, all of them are available in the English language. If you have a good grasp of the language, you can take advantage of the articles and guides that discuss technical analysis, trading strategies, chart analysis, and the psychology of binary options. Additionally, there is a glossary available that covers the technical terms beginners need to learn in order to navigate the trading world.

Tutorial videos are readily accessible for newcomers to the platform, imparting knowledge on deposit procedures, executing trades, and withdrawing funds from ExpertOption.

The platform also includes other features:

  • Technical analysis tools: Four types of charts, eight indicators, and trend lines.
  • Social trading: Discover real-time trading operations of other traders.
  • Approximately 50 available assets, including a wide range of cryptocurrencies.


User experience and mobile website

The user experience on the website is incredibly efficient and convenient. All the details are impeccably structured, making it effortless to locate what you're seeking. Should you require assistance or have any inquiries, the round-the-clock online chat support is readily accessible and proficient in English.

Accessing the online platform from South Africa is quick and efficient, without encountering any issues. When it comes to computer applications, locating the download link is straightforward, and the process is effortless. Once you have an account and the program installed, making a deposit and starting your trading journey is a breeze. However, it is important to note that downloading desktop applications is not mandatory for conducting trades. You have the option to execute them directly from your browser.

The web-based demo account functions solely on the internet, implying that you can access it anytime through the website without needing to register.

Within the platform, you'll find everything you need and all the tools at your disposal in the left-hand side menu. On the right-hand side menu, you can access the social trading tab, review your past transactions, and stay updated on market trends for the upcoming minutes. Furthermore, accessing the mobile applications is as simple as visiting the App Store or Google Play.

Another interesting feature is that the trader has the option to select a layout that suits them best and split the screen into two different markets (or assets) to facilitate faster transactions. This can prove to be highly advantageous for certain traders. Additionally, it is also possible to maximize the page to full screen mode on the computer, minimizing any potential distractions.



Desktop/Browser

As we've previously stated, numerous sections of the website have not been translated into English, which may pose difficulties and complications for users who do not comprehend English. Overall, the desktop applications perform admirably, and the web page functions smoothly as well.

iPhone/iPad – ExpertOption App

For iOS devices, the company has crafted a user-friendly app to enhance the convenience of on-the-go transactions. This app, which is free of charge, encompasses all the features of the website and can be easily downloaded from the App Store. Alternatively, you can choose to access the website through the mobile browser on your phone.

Android

The iOS devices can also access the platform's application via the Google Play Store. Through this, traders have the flexibility to take their trades wherever they please. Additionally, an alternative option is available to access the website directly using the mobile browser.

 


How does ExpertOption compare to other options brokers?

With the increasing count of available binary options brokers in South Africa, it becomes challenging to differentiate the trustworthy firms from the ones where you can invest without fear of falling into a scam. In a market filled with numerous options, it can be overwhelming to identify the reliable companies that prioritize your security and financial well-being. Hence, it is crucial to conduct thorough research and seek professional advice to ensure that you make informed decisions while navigating this industry.

For beginners, especially, discerning secure websites to place bets and trade can be a challenging and time-consuming task. However, fear not! We are here to lend a helping hand. The dedicated team at gambling-world takes it upon themselves to undertake this endeavor, ensuring to provide honest, unbiased, and up-to-date reviews on such websites. Consequently, you will have the freedom to personally select the optimal destination to place your hard-earned money.

Therefore, we invite you to peruse our other reviews and evaluate the top brokerage choices. To streamline your efforts, in this section, we juxtapose ExpertOption against the other brokerages we have assessed.

In terms of legal matters, the company holds licenses and approvals from two distinct regulatory bodies. However, it lacks licensing in any European country, which is generally perceived as a safer option. This circumstance has the potential to undermine the level of trust it instills in its users.

Unlike many other brokers, ExO has made the decision to create its own trading platform, which sets it apart from the competition. Indeed, it introduces several innovative and captivating features to users, particularly emphasizing social trading.

The platform appeals particularly to aspiring traders, with its generous demo account and educational resources. However, its payment methods are not as diverse as those offered by other companies. While the number of assets available is limited, it still suffices for novice traders. On the other hand, the trading types and expiration times leave something to be desired.



User support

The customer support at ExpertOption South Africa is not available in English, only in five other languages: English, Chinese, Thai, Russian, and Hindi. You can find the contact options such as email, live chat, and international phone number listed below.

We put ExpertOption's support to the test, and the team was incredibly prompt and attentive in assisting us. We have absolutely no complaints in this regard. It would be fantastic, of course, if they were to incorporate a dedicated English contact channel for South African traders.

Chat onlineAvailable in English.

[email protected]

Telephone
+44 20 3868 3160



Summary

ExpertOption operates smoothly for traders who want to trade from South Africa. Like all companies, it has its strengths and weaknesses. For novice traders, it is certainly an option that should be considered. However, experienced traders may wish to explore other more comprehensive brokers before trading on ExO. Additionally, the website and support are not available in English, which can greatly hinder transactions and site usage.

Discover the pros and cons we encountered in our review below.

Positive points

  • Original platform, adapted for Macbook, Windows, iOS, and Android.
  • English educational area.
  • Great demo account.
  • A good number of assets.
  • Various account types are available, each offering different advantages.
Negative points

  • There are no regular bonuses and promotions.
  • The platform lacks a diverse range of trading options.
  • The platform's online reputation isn't very good, and there are numerous complaints about withdrawals.
  • The payment methods available are not very varied.
  • The service cannot be provided in English.
Security
Types and quantity of games.
Payment methods available.
Special offers and bonuses
Mobile and smartphone app
Resources and tools
Customer service
3.7
Player Rating (1 / 1)

1

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